Frequently Asked Questions

Like a personal folder or a whishing list, a lightbox is designed to store and manage images and artworks of interest to you. As you are browsing our collections, you can add products to your lightbox and review them as a group. You may like to do this for a specific project in which you are selecting several images.

You can then make an enquiry about the selections in your lightbox and describe your project to us. We will be able to see the images you have chosen in your lightbox, and can respond to your enquiry quickly.

Selections are stored in your lightbox for 12 months, after which they will be cleared.

 

In order to use the lightbox function, you will need to register as a member of the ANIMA website.

 

We only sell rights managed (RM) licences to our illustrations.

When purchasing an image with a RM licence, you must define how, where, when and for how long you will use the image(s). Based on this, ANIMA will determine a price - you will only need to pay for your intended use of the image.

The contract process we use is very simple and easy to follow.

 

A print is a high quality reproduction of an original artwork which has first been scanned, then printed.

A print is considered ‘archival’ when the paper used is of museum quality and will not degrade or discolour over time. The exception to this is if the print is exposed to direct sunlight, which will cause the ink to fade and the paper to become yellow beyond repair.

 

ANIMA prints onto the same paper that is used for original artworks, to respect the artist’s style. Archival prints are created using the very finest inks and pigments.

 

Unframed Prints and Originals

The artwork will be shipped rolled in a dent-resistant tube. This method is very safe and allows for lower shipping costs. Works can be easily unrolled and framed by a local framer upon arrival. The sooner you can unroll the paper, the easier it will be to flatten it. Please unroll the artwork carefully to avoid creases.

 

Tubes are shipped by Australia Post Express for Australian and International destinations.

A tracking number can be provided on demand.

 

Framed Prints and Originals

Framed original paintings and prints will ship flat in a sturdy, well-protected cardboard box. We work with our specialist courier every step of the way to ensure artworks are shipped according to our high standards.  Once you have submitted and paid for your order online, we will contact you with a quote for shipping costs. The framed work cannot be sent until we have received payment of this shipping cost.

 

Common reasons for delivery delays

If you live in an area experiencing severe weather, natural disasters, or any other unforeseen major events, your package may be delayed.

Also, in some countries, the customs clearance may be a lengthy process and can take several weeks.

 

Pick up the artwork from Earlywork Gallery – South Fremantle.  Western Australia

If you have chosen to pick up the artwork from Earlywork Gallery,

an email will be sent to you when the artwork is ready and waiting for you.

If you have any further questions about pick up, please contact Kate Lindsay, gallery owner:

 

Kate LindsayEarlywork

Shop 9, The Biscuit Factory | 330 South Terrace | South Fremantle WA 6162

Tel: +61 9 433 1693 | Mobile: +61 (0)412 583 656   

kate@earlywork.gallery

 

Have more questions?  Contact us